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AI answers to B2B vendor questions grounded in 20,000 real buyer experiences
Grounded in available product and source data
Compass, built by GetWhys, is an AI product that answers specific questions about software vendors. Unlike generic AI, Compass draws its intelligence from InsightDB, a repository of over 20,000 firsthand accounts from individuals who recently purchased and implemented software. Teams at companies including DocuSign, Docker, and Typeform use Compass to get critical information they cannot find online—details about where customers struggle with products, terms worth redlining in SaaS contracts, and how vendors structure pricing.
The platform enriches existing AI tools and content creation workflows with buyer intelligence, allowing product marketing, sales, and research teams to validate messaging against real buyer perspectives before launch. GetWhys describes its approach as "Research without rationing," with no caps and no per-project fees for general research access. The platform connects to tools teams already use without requiring a new interface or workflow overhaul.
Compass offers two tiers for information not already in InsightDB: Pro users receive answers within a 2-week AnswerSLA, while Scale users get responses in one week. The GetWhys site also emphasizes broader go-to-market content validation, though specific details on how Compass integrates with the full platform were limited on the product page.
Compass can answer specific questions about where customers struggle with a vendor's product and their competitors', what terms to redline in SaaS contracts, and how vendors price their software. The platform draws these answers from InsightDB, a repository of over 20,000 firsthand buyer experiences.
GetWhys trained Compass on InsightDB, a proprietary repository containing over 20,000 firsthand accounts and research interviews from individuals who recently purchased and implemented software. This forms the basis for Compass's AI-driven answers.
For information already in InsightDB, Compass delivers answers instantly through its AI. For new information not yet in the database, Compass Pro users receive answers within a 2-week AnswerSLA, and Scale users receive answers within one week.
GetWhys states that Compass connects to the tools teams already use without requiring a new interface. The platform enriches existing AI tools and content workflows rather than replacing them.
GetWhys advertises 'Research without rationing' with no caps and no per-project fees for general research access. However, specific Answer SLAs for new information requests depend on your tier—2 weeks for Pro and 1 week for Scale.
