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The simplest shared inbox for teams answering customer email together
Grounded in available product and source data
Inbox Works is a shared inbox for teams that answer customer email together. It keeps track of replies, so a message is never left waiting, and it moves answered mail out of the way instead of leaving it in the list.
The team's discussion sits beside the email in a private note the customer never sees, on the address you already use, so there are no separate tickets to manage. Add-ons such as Hand off can bring in more people when the team needs them.
